FAQ

Can I create my own gift box or swap out items?


Of course! We love creating custom gifts! It can be as simple as switching out a pattern or scent or creating a truly one-of-kind gift. Either way, just reach out to us at info@smithmillergiftco.com and let us know what you're thinking!




Do you ship nationwide?


Yes! It's great to be able to send some local, Ohio love to your friends, family and clients wherever they may be!




What happens to a delivery when the recipient is not there to receive it?


If the recipient is unavailable to recieve their delivery, the gift will be left at the delivery location. Smith + Miller Gift Co. cannot be held responsible for theft or damage of the gift.




What happens if the recipient has an allergy or some other concern?


Please notify us at info@smithmillergiftco.com if you have an allergies or concerns! We will do our best to accomodate. Although we have personally tested the products that feature in the Smith + Miller Gift Co. line, we cannot be held responsible for any issues the consumer may experience. This includes, but is not limited to, allergic reactions and/or food borne illness.




Can I buy two boxes and ship to multiple locations?


Absolutely! At checkout, you will be able to include the additional names, shipping addresses, and gift messages in the notes section. If you have any questions or would like more than (3) gifts, please feel free to contact us at info@smithmillergiftco.com.




I would love to give gifts with local Ohio goods to my employess/clients/wedding guests! How can Smith + Miller Gift Co. help?


Custom gifts are THE BEST and we love creating them! Just send us a note at info@smithmillergiftco.com. We can customize everything from the products and packaging down to the ribbon and tags. Details and personalization make any gift unique and truly one of a kind. In order to provide you with the perfect gift and give our makers plenty of time to create, we ask that you reach out at least 4-6 weeks before you'd like to have your gifts in hand.





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